How We Screen Au Pairs at Sol Au Pairs

 

How We Screen Au Pairs at Sol Au Pairs

Inviting someone into your home to care for your children is a big decision.
It’s completely normal for families to want reassurance around safety, experience, and values.

At Sol Au Pairs, screening is not about ticking boxes, it’s about understanding the person behind the profile and making sure placements are safe, realistic, and well matched for everyone involved.

Below is a transparent look at how we screen and support au pairs throughout the process.


Step 1: Personal Interviews

Every au pair we work with is interviewed directly.

These conversations help us understand:

  • Their childcare experience and confidence with different ages

  • Their motivation for becoming an au pair

  • Their communication style and personality

  • Their expectations around hours, routines, and family life

We’re not just listening for what they say, but how they say it, openness, honesty, and emotional awareness matter just as much as experience.


Step 2: Childcare Experience & References

We take time to understand an au pair’s real-world experience, which may include:

  • Babysitting

  • Nannying

  • Helping with siblings or relatives

  • Camp, school, or childcare roles

Where available, we request references and talk through:

  • Ages of children cared for

  • Length of experience

  • Responsibilities held

  • Strengths and learning areas

We’re realistic, not every great au pair comes with a formal childcare background, but clarity and honesty are essential.


Step 3: Police & Safety Checks

Safety is non-negotiable.

Before placement, au pairs are required to provide:

  • A police check from their home country (where available)

  • Identification and visa documentation

  • Additional checks depending on their circumstances and location

Families are also guided through appropriate safety steps on their end, because protection works best when it’s mutual.


Step 4: Thoughtful Matching (Not Just Availability)

Matching is where experience meets intuition.

We consider:

  • Children’s ages and needs

  • Family schedules and routines

  • Lifestyle, location, and household dynamics

  • Personality fit on both sides

We don’t rush matches and we don’t push placements that don’t feel right.
Sometimes the best outcome is waiting for the right fit.


Step 5: Clear Expectations & Preparation

Before an au pair arrives, we support families and au pairs with:

  • Clear schedules and hour expectations

  • Agreements and documentation

  • Practical preparation guidance

  • Honest conversations around boundaries and communication

This step alone prevents most issues later on.


Step 6: Ongoing Support During the Placement

Our role doesn’t end once the au pair arrives.

We provide:

  • Check-ins during the placement

  • Support if schedules or expectations need adjusting

  • Guidance if challenges arise

  • A calm, neutral point of contact for both sides

Placements are human, support and communication matter.


Our Approach & Values

Our screening and matching approach aligns with best-practice principles recognised internationally, including those promoted by organisations such as the International Au Pair Association, particularly around safety, cultural exchange, and ethical placements.

We believe au pair arrangements work best when they are:

  • Fair

  • Transparent

  • Respectful

  • Balanced

For families and au pairs alike.


Why This Matters

A well-screened au pair is not just safer, they’re more confident, better prepared, and more likely to settle happily into family life.

Equally, families who are clear, realistic, and well prepared create placements that last and feel positive for everyone involved.

At Sol Au Pairs, our role is to support both sides of the exchange, so placements feel respectful, balanced, and human, not transactional

Thinking About Hosting an Au Pair?

If you’re exploring whether an au pair could be the right fit for your family, we’re always happy to talk things through — no pressure, just honest guidance.

👉 Learn more on our Family Info page or get in touch for a chat.

 
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A Day in the Life of an Au Pair in Australia